When times get tough for people, sometimes the only thing they need is a helping hand. Duke Energy and Piedmont Natural Gas offer programs throughout their service areas to help people with their winter energy bill.
Making a home more energy efficient can help reduce energy costs. Adding insulation and sealing gaps around windows and doors can keep the warm air in and the cold air out. For some, there is additional help managing energy use through Duke Energy assistance programs and services, including:
Duke Energy Customer Assistance Programs
Indiana Helping Hand
Helping Hand provides up to $300 in electric bill assistance to eligible Duke Energy customers. More information.
Duke Energy Carolinas' Share the Warmth and Duke Energy Progress' Energy Neighbor Fund. Duke Energy will match up to $500,000 in customer contributions during the heating season. (Funds are matched all year.)
Eligible customers may apply for a one-time annual assistance up to $300 mid-January through April 30, or until funds are depleted. If funds are available after April 30, they may be used for cooling bills. More information.
Eligible customers may receive a one-time payment up to $300 as long as funds are available. More information.
Florida Energy Neighbor Fund
Duke Energy will match up to $500,000 in customer contributions during the heating season. (Funds are matched all year.) More information.
Piedmont Natural Gas Share the Warmth
Piedmont rounds up customer bills to the nearest dollar and donates the difference to an approved Share the Warmth agency in your community. Through November, 2018, Piedmont and its customers contributed more than $270,000. More information.