Here are the ways to report an outage

Download this graphic to keep Duke Energy contact info on hand

The best power outage is the one that never happens, but in case it does, it’s best to be prepared. Complete your emergency kit by printing out this cheat sheet so you’ll have easy access to Duke Energy contacts and safety tips.

The sheet lists the four ways to report an outage: phone, text, online and through the Duke Energy mobile app, which you can download from the Apple and Android app stores before severe weather.

Click on your state to save or print your cheat sheet: 





Still working on your emergency kit? Here’s a checklist from to help you pack. In addition, review these tips on what to do before, during and after a storm from Duke Energy.