6 free Duke Energy services new homeowners should know about

These simple tips can help you be more energy efficient and save money

Being a new homeowner is exciting. You suddenly have a yard for your dog, a kitchen that (hopefully) is bigger than your bathroom and no landlords to answer to. But do you have all the answers when it comes to your energy use? Duke Energy provides a variety of offers that can help customers save energy and money. Check out these six free-to-access services and tools.

Home energy report 


The Home Energy Report breaks down how your energy use compares to others with similar homes in your area. “It really helps customers better understand their energy habits, while providing tips that will help them become more efficient,” said Rick Mifflin, director of Residential Energy Efficiency Programs at Duke Energy. 

Available to Duke Energy and Duke Energy Progress customers in NC, SC, IN, KY that have been residential homeowners for at least 13 months. Sign in to your account to determine your eligibility or enrollment.

In-home energy assessment 

After four months in your new single-family home, get face-to-face with your energy usage by setting up a Free Home Energy House Call, valued at $180. An expert will come to your house to check your insulation, look for air leaks, assess your appliances and more. 

“They’ll spend 60 to 90 minutes doing a walk-through audit, telling you how to save money,” Mifflin said. “We want you to be educated and know what steps to take to better manage your energy.”

The expert will also leave you with a parting gift: a free Energy Efficiency Starter Kit that includes energy-efficient showerhead and kitchen faucet and weatherstripping. The specialist can install the items for you.

Available to Duke Energy Progress customers and Duke Energy customers in NC, SC, IN and KY. Florida customers get a free Home Energy Check: Details.

Duke Energy app


Get your smartphone ready for easier access to your account and billing information. With the app, you can:

  • Pay your bill
  • Report outages
  • Track your at-home energy usage
  • Manage bill reminders
  • Receive offers 
  • Get in touch with customer support 

Available to Duke Energy customers in NC, SC, IN, KY, OH and FL.

Online marketplace 

You may have bought your blinds online for your new house. Now, browse Duke Energy’s Online Savings Store for energy-saving products. Offers include discounted smart thermostats, power strips, water fixtures, air purifiers and more.

Available to Duke Energy Progress customers and Duke Energy customers in NC, SC, IN, and KY.

Interactive outage map


Power’s out? Simply pull up the outages map on your phone and see outage details, such as number of customers without power, when the outage was reported and when power is likely to be restored.

Available to Duke Energy customers in NC, SC, IN, KY, OH and FL.

Find It Duke referral program

At some point you’ll need an expert to address matters with your HVAC, insulation, plumbing or electrical systems.

“For many people, a new heating and cooling system might be the third-largest purchase they have,” Mifflin said, “and it’s hard to feel confident about that decision that only comes around every 10 to 15 years for most families.”
To reduce stress, the Find It Duke contractor referral service can connect you to screened, industry-certified pros. Better yet, some services are eligible for rebates of hundreds of dollars.

Available to Duke Energy Progress customers and Duke Energy customers in NC, SC, IN and KY.

5 easy ways to start saving energy and money at home
 Save as much as 10% a year on heating and cooling by turning your thermostat down for eight hours a day in the fall and winter; turn it up in the spring and summer..
Flip off lights and electronics when you’re not using them.
Only run full loads of laundry and dishes. 
Swap your light bulbs with LEDs.
Incorporate power strips and surge protectors into your computer system.
Click here to explore no-cost and low-cost tips to help you use less energy.